Cancellation Policy2018-12-10T11:57:13+00:00

Revocation Rights and Cancellation Policy

If the Customer is a consumer under the terms of Paragraph 13 of the German Civil Code (BGB), i.e. a natural person, who concludes a legal transaction for a purpose which cannot be attributed to either his commercial or independent commercial activity, he is entitled to the legal right of revocation, for which PhotoClaim provides the following instructions:

Cancellation Policy
Right to Revocation
You may revoke your contractual declaration without indicating any grounds within 14 days and in writing (e.g. letter, email). The withdrawal period begins when this information is received in writing but not before conclusion of the contract and not before we have fulfilled our duties of disclosure in accordance with Article 246 Paragraph 2 in conjunction with Paragraph 1 Sections 1 and 2 of the Introductory Act to the German Civil Code (EGBGB) as well as our duties under Paragraph 312g Section 1.1 of the BGB in conjunction with Article 246 Paragraph 3 of the EGBGB. The deadline for revocation is deemed met if the revocation is sent in good time.
The revocation is to be sent to:
PhotoClaim GmbH
Ernststraße 4
13509 Berlin

Consequences of Revocation
In the event of a valid cancellation, the services received by either party shall be returned, as shall any benefits that may have been accrued (e.g. interest). Should it be wholly or partially impossible for you to return our services and performance (e.g. benefits of use) to us, or if this is possible only in a deteriorated condition, you will be liable to pay compensation for the value accordingly. This may result in you nevertheless having to satisfy the contractual payment obligations for the period up to revocation. All reimbursement obligations must be fulfilled within 30 days. This time limit begins for you when you send your revocation; it begins for us with receipt of the same.

Special Notes
The right to revocation expires prematurely when the contract, at your express wish, has been executed in full by both parties prior to your exercising your right of revocation.

End of Cancellation Policy

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