Frequently asked questions

I am not a professional photographer, can I still apply?

Yes! Although we work mostly with professional photographers, now the photography world is changing and social media photography has a bigger influence in today’s world.

I am not a photographer but a graphic artist or designer. Can I still apply?

If you are a graphic artist or a designer, feel welcome to join our community, we are prepared for you.

What kind of infringements do you find?

Mostly we find infringements that take place on the Internet, but we have also successfully found and handled cases involving travel brochures, TV commercials, phone applications, and even souvenirs.

Do you handle cases from all around the world, what countries are in your reach?

We operate in all European Union Countries (, Andorra, Australia, Brazil, Brunei, Canada, Iceland, Israel, Japan, Liechtenstein, Malaysia, Monaco, New Zealand, Norway, San Marino, Singapore, Switzerland, United Arab Emirates, United Kingdom, United States, and the Vatican. Furthermore, we are constantly testing cases in some other countries and expanding our collaboration with lawyers all over the world.

Does it matter where I currently reside?

No. Since our cooperation is mostly email-based, as long as you have Internet access, your place of residence doesn’t matter.

Who runs the cases? Are foreign lawyers involved?

The cases are first started through a German lawyer. A lawyer operating in the country where the infringement took place will be involved once you decide you want to take the case to court or if the out-of-court negotiation through the German lawyer turned out unsuccessful.

Is PhotoClaim free?

We operate based on the “No win, no fee” rule. You don’t pay us anything for monitoring your portfolio. Only when we are able to get you the money you deserve, we will take a fair share of the recouped damages. If we are able to get an out-of-court settlement, you will receive 55% of the paid damages.

Do I need to pay for securing evidence?

You don’t have to, we are taking care of that through an authorised service. Preparing the evidence documentation does not imply any extra costs for our clients.

How do you calculate the amount of money for damages?

The amount of money is calculated in accordance with German Mittelstandsgemeinschaft Foto-Marketing (MFM) pricing. It depends on the number, type of photos, and period for which infringement was publicly available. The final reimbursement is also dependent on the way in which the photos were used.

However, if you have your own prices that can be proved with licensing invoices, we can apply those for you.

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